Suppliers

If you have a current Ariba network account but are having difficulties logging in, you will need to reach out to Ariba customer support at https://connect.ariba.com/help. Rumpke does not have access to the Ariba business network.

To be a Rumpke supplier, enrollment in Ariba is required. Rumpke's new and legacy suppliers are expected to complete this task, to ensure accurate data is captured and to provide updated documentation for compliance purposes. Once the email invite has been generated, you are expected to enroll within 30 days.

Notice if you don’t register within this timeline the event will expire and you will need to contact us.

There is no cost associated with using Ariba as a Rumpke supplier.

If you have questions as a supplier, please contact us.

• If you haven't received your supplier registration link from Rumpke, you can contact us.
• Please note if you are required to provide insurance documentation that request will come in a separate email that should be opened and documentation uploaded.

• No, the Rumpke supplier portal is not used for submitting invoices and purchase orders.
• Rumpke only uses Ariba for vendor onboarding.
• Rumpke has not changed how invoices are being submitted or how purchase orders are being provided.

• Rumpke's supplier onboarding process cannot be completed on a mobile device; the onboarding process must be completed using a desktop device.

No, you cannot forward the suppler registration link to someone else. If Rumpke's supplier registration needs to be completed by somebody else, please contact us so that the primary contact on the account is updated.

To complete vendor registration, the following documentation is required:

• A completed W-9 (or W-8 for foreign vendors)
• For vendors performing services on our property:
  • Certificate of Insurance (COI)
  • Workers' Compensation documentation
• For vendors requesting ACH payments:
  • A voided check or
  • A letter on your bank's letterhead that includes:
    • Account holder name
    • Routing number
    • Account number

Approval timelines vary depending on the type of vendor and the information submitted.

All vendor registrations require approval from Procurement and Finance. Additional approvals may be required depending on the services provided:

• Safety approval for vendors performing work on our property
• Legal review if our Terms and Conditions are modified or redlined
• Bank verification for vendors requesting ACH payments to validate banking information

These additional review and verification steps may extend the approval timeline.

If your registration is rejected, you will receive an email explaining the reason(s) for the rejection and any required corrections before you can resubmit your registration.

No. We cannot process invoices or create purchase orders until your vendor registration has been fully approved.

To avoid delays and ensure compliance with our procurement policies, we request that no goods or services be provided until the vendor onboarding process has been completed.

The SAP Ariba Vendor Portal user should be authorized to act on behalf of your company. This individual should be able to:

• Accept Terms and Conditions
• Maintain company information
• Update tax forms (W-9/W-8)
• Update insurance documentation (COI and Workers' Compensation)
• Maintain banking and payment information

Each vendor account can have only one portal user.

You may have multiple contacts associated with your vendor account; however, only one user may be designated as the SAP Ariba Vendor Portal administrator.

No. Our SAP Ariba system does not support sending SAP Ariba Vendor Portal invitations directly to an Ariba Network ID (ANID). Vendor invitations must be sent to a valid email address that will serve as the portal administrator.

To update your vendor information including company address, email address, remittance address, banking information, or other profile details, please log in to your SAP Ariba Vendor Portal and make the necessary updates.

If your company's legal name or Tax Identification Number (TIN) changes, please contact us, advising of the existing vendor account as well.

Our team will review the changes and determine whether a new vendor account must be established under the new legal entity.

Yes. If your legal business information or tax information changes, please contact us.

Yes. We request that all goods and services be supported by a valid purchase order whenever applicable. Including the PO number on your invoice helps ensure timely processing and payment.

Please send invoices to both the purchaser or requestor of the goods or services and Account Payable. Please contact us with any questions.

Invoices should include:

• Your legal business name
• Your remittance address
• Invoice number
• Invoice date
• Itemized description of goods or services
• Total amount due
• Purchase Order number (if applicable)
• The correct Rumpke Bill-To and Rumpke Ship-To legal entity

If you have questions regarding invoice requirements, please contact Accounts.Payable@Rumpke.com.

We request that invoices and supporting documentation be submitted in PDF format whenever possible to ensure timely processing. Photos of documents will not be accepted.

Please submit each invoice as a separate PDF. This allows invoices to be processed more efficiently and helps avoid delays.

• No, statements cannot be processed for payment.
• Please contact us to submit statements for account reconciliation purposes, but payment can only be issued from invoices.

• Credit memos should be submitted separately from invoices.
• Our system cannot process documents containing both debit and credit amounts.
• Please send credit memos to the original purchaser or requestor and Accounts Payable. Please contact us if you have any questions.

Invoices that are incomplete or contain incorrect information may be delayed while corrections are obtained. Providing complete and accurate information helps ensure prompt processing and payment.

Our standard payment terms are Net 60. Due to the volume of invoices processed, these terms are our standard and are generally non-negotiable.

Yes. You may select ACH as your preferred payment method during vendor registration.

If you would like to change your payment preference after registration, you may update your banking information through the SAP Ariba Vendor Portal to switch between ACH and check payments.

Banking information must be updated through the SAP Ariba Vendor Portal.

To validate the change, please provide one of the following:

• A voided check, or
• A bank letter on official letterhead containing:
  • Account holder name
  • Routing number
  • Account number

• Your remittance email address can be updated through the SAP Ariba Vendor Portal.
• Keeping your remittance email current ensures you receive payment notifications and remittance advice.

• Remittance advice is sent to the remittance email address listed in your vendor profile.
• If you are not receiving remittance notifications, please verify that your remittance email address is current in the SAP Ariba Vendor Portal. If you continue to experience issues, please contact us.

For payment status inquiries, please contact us.

If you believe a payment is missing, please contact us for assistance.